Privacy policy
Privacy policyEslead Hotel Management Co., Ltd. (including Eslead Group companies, collectively referred to as “our group”) recognizes the importance of personal information protection and strives to protect personal information based on the following policies in compliance with laws and regulations concerning personal information protection.
Our group will acquire personal information such as the customer’s address, name, postal code, telephone number, fax number, and email address through legal and fair means.
Our group will not acquire sensitive personal information without the prior consent of the individual, except as provided by law.
(1) Personal information about customers
[Purpose of use]
We will use the information within the necessary scope for the execution of the following businesses (*) conducted by our group.
(*) Real estate sales, condominium management, real estate rental, construction contracts, supplying electricity, electrical work, solar power generation, real estate brokerage, purchase and resale, accommodation facility operation and management, digital marketing, furniture, real estate securitization, condominium and building cleaning, building maintenance, non-life insurance, life insurance, etc.
- For contract conclusion, transaction fulfilment, visitation, direct mail sending, telephone solicitation, email solicitation, and other sales activities
- To inform customers about our group’s property, management services, etc.
- For analyzing customer trends or conducting research and analysis for product planning, etc.
- For conducting business such as by performing surveys, analysis, and providing information generated based on user attributes and behavioral history
- To respond to inquiries and consultations regarding our group’s business
- To notify customers about our group’s products, services, etc.
- For registering business partners, processing payments or claims, and other communications
- To conduct necessary surveys regarding rights and other matters related to property acquisition, building plans, etc.
- To provide members with products, information, and services operated by our group
- For implementing management services for our properties and ensuring customer safety in emergencies
- For any other reason that requires contacting the customer
- Business related to the above items
(2) Personal information about shareholders
[Purpose of use]
- For exercising rights and fulfilling obligations based on the Companies Act
- For managing shareholders based on various laws and regulations, such as creating records
- Creating documents, records, and data based on laws and regulations
- Business related to the above items
In the following cases, personal information may be used beyond the purpose of use:
- When required by law
- When it is necessary to protect a person’s life, body, or property, and it is difficult to obtain the consent of the individual
- When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual
- When it is necessary to cooperate with a national institution or local public entity or a person entrusted by them in performing the affairs prescribed by laws and regulations, and there is a risk of hindering the performance of the affairs by obtaining the consent of the individual
Our group will jointly use the customer’s personal information as follows.
- Personal information including name, address, postal code, telephone number, fax number, email address, gender, date of birth, and other transaction-related information listed on application forms, etc. held by each company in our group.
- Scope of group companies for joint use: The same as the “Eslead Group” mentioned below.
- Purpose of use: The same as 2. (1) Purpose of use for personal information about customers.
- Personal information management officer: The same as the “Personal Information Protection Consultation Desk” mentioned below.
Our group will not provide personal data to third parties without obtaining the prior consent of the individual, except in the following cases.
- When personal information is provided in connection with a business succession due to a merger or other reasons.
- When our group entrusts all or part of the handling of personal information within the scope necessary for achieving the purpose of use.
When entrusting the handling of personal information to a third party, we will conduct a strict investigation of the third party and take appropriate supervision to ensure confidentiality.
Our group will maintain the accuracy of personal information and manage it securely.
Our group will take appropriate information security measures against unauthorized access, computer viruses, etc., to prevent loss, destruction, alteration, and leakage of personal information.
Our group acknowledges that individuals have the right to request disclosure, correction, suspension of use, and deletion of their personal information. When such requests are made by the individual or their representative to our group’s Personal Information Protection Consultation Desk, we will respond promptly in accordance with the spirit of the law.
If you have any opinions or questions regarding the handling of personal information by our group, please contact the Personal Information Protection Consultation Desk.
Our Group is committed to the proper management of personal information and, as such, has appointed a personal information protection manager.
We provide training to our executives and employees on personal information protection and appropriate management methods, ensuring the proper handling of personal information in daily operations.
To implement this policy, our Group has established a personal information protection compliance program (including this policy, the “Basic Policy on Personal Information Protection,” and other regulations and rules). We ensure that this program is well-known and thoroughly implemented among our executives, key personnel, and other stakeholders. It is also maintained and continuously improved.
Our group uses cookies on our website. Cookies are a technology that allows web servers to identify a user’s device by storing a certain file on the user’s device when they access a website.
Our group uses data collected through our website for purposes such as analyzing user trends and traffic, as well as delivering effective advertisements. We utilize third-party companies’ advertising delivery systems, and cookie information is stored and managed on third-party company servers. However, this does not involve the acquisition of personal information or invade your usage environment.
If you do not want to accept cookies and have them collect information, you can refuse them by changing your browser settings. However, as a result, you may not be able to use all or part of the services on the web pages.
Note: A cookie enables data to be sent from a web server to a user’s browser and reference its content. Please note that cookies do not collect personal information.
*This site uses Google Analytics from Google. You can also stop the collection of your information using Google Analytics on this site by disabling Google Analytics in your browser’s add-on settings. For more information regarding these terms, please see the Google Analytics Terms of Use page and the Google Policies and Terms page.
Contact: General Affairs Department, Eslead Corporation
Address: Eslead Building Fukushima, 6-25-19 Fukushima, Fukushima-ku, Osaka 553-0003, Japan Phone：06-6345-1880 Fax：06-6345-1770E-mail：soumu@eslead.co.jp
ESLEAD HOTEL MANAGEMENT Co., Ltd.
President and Representative Director: Ryosuke Kamine
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